PBC People

PBC is committed to providing high quality, cost-efficient Billing, Coding, Credentialing and Information Technology Consulting services that enhance the operations of our Hospital and Physician clients. Some key PBC associates are:

Ann Calabro, RN, BSN, MBA

Ann Calabro is President and CEO of Pre Billing Consultants. Ann received her BSN in Nursing from Michigan State University and her MBA from the University of San Francisco. She began her nursing career in Michigan and continued to put her nursing skills to good use after joining the Army after college. As an officer, Ann was responsible for the medical and administrative operation of a large US Army Hospital nursing staff. Anne’s US Army medical career included hospital assignments in Hawaii, Boston, and San Francisco with an emphasis in Oncology, Medical ICU, CCU, Emergency Medicine and all aspects of administrative management. Ann recognized a need for medical coding and documentation education. Drawing on her many years of industry experience, in 1995, Ann put together a team dedicated to the streamlining of chart documentation for accurate medical services coding. PBC has grown since that date and added to its portfolio of services. PBC is now one of the fastest growing third party providers of hospital and physician billing, coding, credentialing and information technology consulting services.

M. Anne Sullivan

Executive Vice President and Chief Information Officer is a graduate of Marquette University with a BA in Communications. She comes to PBC after a long and successful career in Management Information Systems. Beginning her career with AT&T in the Chicago market, she continued on to develop network strategies for several Fortune 500 companies during the technology boom of the 80’s and 90’s. Prior to coming to PBC, Anne was responsible for the worldwide data, voice and video networks at the prominent retail firm of Polo Ralph Lauren. Anne’s focus at PBC is in business development through advanced technology.

Paul White

Vice President is a senior level Sales and Marketing executive with over 20 years of progressive outsourced financial services, accounts payable, marketing, sales and consumer products team development experience. Paul is currently responsible for PBC’s hospital and physician marketing and business development efforts. Paul’s background includes Procter & Gamble where he was responsible for business development and promotion of P&G‘s health care brands and brand categories. His assignments included outsourcing development and utilization as a means to achieve strategic high performance while reducing business cost operations.

Paul is a graduate of Marquette University and is completing his Masters at Monmouth University. Paul is active in several industry associations including the New Jersey Hospital Association (NJHA) and the Healthcare Financial Management Association (HFMA), the Health & Personal Care Association and others.

Lewis Paskin

Director of Software Development is a 1992 graduate of the University of Massachusetts with a BS in Computer Science. Lewis spent his early career developing EDI software for the health care claims processing market. Transitioning to the highly competitive telecommunications industry during it’s heyday in the 90’s, Lewis developed and maintained software that drove the complex long distance calling databases. Since joining PBC Lewis has developed our Facility Coding program, our Hospital Interface program, our WEB interfaced report generation program and our check deposit verification program to name a few. Lewis is responsible for the development of all technology related to future business plans. read more

Ann Laverty

Manager of PBC Coding

Ann is currently responsible for PBC coding and administrative management. Ann is a graduate of Washington College, with a BA in Liberal Arts. Ann has been with PBC since 1995 and has worked in various capacities as a consultant and overall management of PBC’s medical coding services. Anne has completed the AAPC American Academy of Professional Coders and is a Certified Professional Coder. In addition to her management responsibilities, Anne frequently lectures on medical coding at various New Jersey hospitals and medical organizations and is responsible for communicating and teaching proper coding documentation to PBC’s clients.

All coding is currently performed in-house by PBC associates. PBC provides clients with correct ICD-9, CPT-4 codes to ensure that all professional and technical requirements are met in the course of the PBC coding effort. This has resulted in a dramatic increase in client’s revenues as they enjoy the benefits accrued from the PBC coding expertise.

Carole Penzynski

Accounts Receivable Manager

Carole has been with PBC since 1997. Carole is an expert in insurance submission and remittance procedures. Carole began her medical career with hospitals in the Staten Island area and has since taken on her current responsibility managing the entire PBC accounts receivable department. Her efforts have resulted in significant improvements in client’s cash flow and receivables as they have transitioned their business to PBC. Our new clients on average realize an increase in billing revenue of 50% to 100% in professional billing revenue within the first full year with PBC.

Carole is responsible for the transition and implementation of new clients from either an in-house environment or third party vendor to the PBC billing and coding platform.

Mike Fluck

Operations Manager

Mike is a 1987 graduate of East Stroudsburg University with a BS degree. Mike’s career in the food service industry has honed his management and personnel skills. Mike has been with PBC since 1999 and is responsible for the timely conduct of PBC’s billing and coding operation.

Under Mike’s guidance, the overall PBC operation is predicated upon a team based approach that best suits the operation and the individual characteristics and needs of PBC’s hospital and physician clients. A core element of PBC’s overall processing methodology is the use and application of the "Team Concept" approach with a single point of contact (SPOC). Every client is assigned a Team Manager as an ongoing operational support contact. The Team Manager is responsible for all critical business functions and associated staff i.e. customer/payer service, mailroom, coders, data entry, verification, reporting, MIS and on. It is our belief that the team concept with the Team Manager as the key operational contact is the most effective means of establishing control, efficiency and solid communications with our hospital and physician clients. To better manage demand variances, PBC employs a self-directed team concept to manage its billing and coding business. Team members are cross-trained within the team to accommodate vacations, sickness, leave of absence, etc.

The PBC organization culture is an informal, extremely results oriented one. The self-directed processing teams essentially manage their specific businesses and client responsibilities. They are supported by upper management and such areas as technical support to assist them in this role. Consequently, the annual rate of employee turnover is approximately 2-3%.

Accountability is a key element of Mike’s leadership style. The result is an extremely high rate of client retention.